Statement provided to ProPublica on August 28, 2020
Arise has been a long-time partner and advocate for small businesses and the individuals who
work for them. Our platform offers unique opportunities to entrepreneurs and business owners
in the United States, Canada, Ireland and the United Kingdom, by providing access to workfrom-home opportunities that wouldn’t otherwise be available to them and connecting them
with companies that need customer support.
The Arise® Platform is built on the basis of transparency and freedom of choice. How the
platform works and the specific requirements and needs of each opportunity are clearly laid out
every step of the way. Service Partners on our platform choose which business opportunities
they would like to pursue based on their specific needs and lifestyle. Details of each work
opportunity, equipment needed, and expectations are outlined for Service Partners through
our opportunity announcements in a clear and transparent manner. As it is with all contract
work, the availability and requirements vary from customer to customer. However, Service
Partners can choose when, where and how often to provide services on our platform, including
choosing the specific hours they want to service. They are also free to provide services for other
companies and the general public, without interference from Arise.
For entrepreneurs, Arise provides immediate access to a pool of potential customers. It also
provides them with the opportunity to do valuable work: advancing business and commerce by
utilizing the skills they bring to the platform to help thousands of people each day troubleshoot
situations and find answers to important questions. The Arise® Platform is not necessarily a
guarantee of success – the work can present challenges like any other, and it can be dependent
on demand like many independent contractor arrangements – but it offers significant flexibility
which is an important benefit that the Service Partners indicate is a core reason they choose to
partner with Arise.
We provide a unique virtual opportunity for thousands of small businesses, run by stay-at-home
parents, college students, veterans, retirees and other entrepreneurial-minded individuals.
Many of these individuals would have difficulty accessing the workforce if it wasn’t for
platforms like Arise, either because of flexibility or geographic location. Creating work
opportunities is even more important now, and we continue to help entrepreneurs earn and
supplement their income through safe, work-from-home solutions every day. In our 25-year
history, our platform and the opportunities it provides have overwhelmingly shown positive
outcomes for Service Partners who use the Arise® Platform to do the meaningful work they love
and choose to do. We are proud of that track record.