INDEX NO. UNASSIGNED CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 RECEIVED NYSCEF: 09/08/2020 SUPREME COURT OF THE STATE OF NEW YORK COUNTY OF NEW YORK CYRUS MASSOUMI, Index No. ____________ Plaintiff, Date Purchased: _____________ -againstNIKHIL GANJU, OLIVER KHARRAZ, AND NETTA SAMROENGRAJA, SUMMONS Defendants. TO THE ABOVE-NAMED DEFENDANTS: YOU ARE HEREBY SUMMONED to answer the following complaint and to serve a copy of your answer on Plaintiff's counsel within twenty days after the service of this summons, exclusive of the day of service, or within thirty days after service is complete if this summons is not personally delivered to you within the State of New York. If you fail to answer, judgment will be entered against you by default for the relief demanded in the complaint. Plaintiff designates the County of New York as the place for trial because at least one of the above-referenced defendants resides in New York County. DATED: New York, New York September 8, 2020 LUPKIN PLLC By: __________________ Jonathan D. Lupkin 80 Broad Street, Suite 1301 New York, NY 10004 Tel.: (646) 367-2771 Email: jlupkin@lupkinpllc.com This is a copy of a pleading filed electronically pursuant to New 1 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 1 of accepted for filing by the County Clerk. 29 INDEX NO. UNASSIGNED CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 RECEIVED NYSCEF: 09/08/2020 Robert A. Van Kirk* John S. Williams Meng Jia Yang* Thomas S. Chapman* WILLIAMS & CONNOLLY LLP 650 Fifth Avenue, Suite 1500 New York, NY 10019 -and725 Twelfth Street, N.W. Washington, DC 20005 Tel.: (202) 434-5000 * Pro hac vice applications forthcoming. This is a copy of a pleading filed electronically pursuant to New 2 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 2 of accepted for filing by the County Clerk. 29 INDEX NO. UNASSIGNED CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 RECEIVED NYSCEF: 09/08/2020 SUPREME COURT OF THE STATE OF NEW YORK COUNTY OF NEW YORK CYRUS MASSOUMI, Index No. ______________ Plaintiff, Date Purchased: ____________ -againstNIKHIL GANJU, OLIVER KHARRAZ, AND NETTA SAMROENGRAJA, COMPLAINT Defendants. Plaintiff Cyrus Massoumi, by his counsel Williams & Connolly LLP and Lupkin PLLC, for his Complaint, states, on personal knowledge as to his actions and upon information and belief as to the actions of others, as follows: NATURE OF THE ACTION 1. Mr. Massoumi is the founder and former Chief Executive Officer (“CEO”) of Zocdoc, Inc. (“Zocdoc”), an online platform that allows patients to search for doctors and book appointments. He brings this action against defendants Mr. Nikhil Ganju, Mr. Oliver Kharraz, and Ms. Netta Samroengraja for fraud and conspiracy to commit fraud. 2. Mr. Massoumi conceived of Zocdoc and served as its CEO for eight years, building the company from nothing into a resounding success prior to his departure. Based on his personal ethos of helping those who need care, Mr. Massoumi defined the company’s mission of expanding access to care for patients, established a relationship of trust with its core customer base of doctors, and secured investors on the basis of the company’s values and growth. Mr. Massoumi recruited Mr. Ganju and Mr. Kharraz to help him start Zocdoc. Ms. Samroengraja became a company executive soon after it was founded. This is a copy of a pleading filed electronically pursuant to New 1 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 3 of accepted for filing by the County Clerk. 29 CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 INDEX NO. UNASSIGNED RECEIVED NYSCEF: 09/08/2020 3. In 2015, the defendants perpetrated an elaborate series of lies and deceptions to oust Mr. Massoumi from his roles at Zocdoc and steal control of the company from him. Defendants actively deceived Mr. Massoumi in order to keep their planned coup under wraps. Knowing that they intended to execute their coup at Zocdoc’s November 2015 board of directors meeting, defendants falsely told Mr. Massoumi that the meeting would cover only routine matters. They then manufactured fake meeting materials and even rehearsed fabricated presentations in front of Mr. Massoumi that they never intended to deliver. Because defendants carefully pretended to follow their usual routines in preparing for the November 2015 board meeting, Mr. Massoumi reasonably relied on defendants’ misrepresentations, and believed that the board meeting would involve nothing out of the ordinary. If Mr. Massoumi had known defendants’ true plans, he could have prevented the coup and defended his and Zocdoc’s interests, such as by exercising his options to take majority control of the company. Defendants’ fraudulent conduct prevented Mr. Massoumi from taking any such protective action. 4. As a result of the coup, Mr. Massoumi lost his positions as CEO and as a member and Chairman of Zocdoc’s board. He also suffered a significant loss in the value of his Zocdoc shares: defendants’ changes to Zocdoc’s governing documents entrenched Mr. Kharraz and Mr. Ganju in positions of power at the company, securing a disproportionate share of Zocdoc’s value to them personally. In addition, each defendant secured or advanced his or her position at Zocdoc by ousting Mr. Massoumi. But Zocdoc is now a shadow of the company it once was, mired in a steep financial decline, failing to raise further capital, and taking on debt with crippling interest rates. The company has lost 14 key executives in recent years, a sign of employees’ loss of faith in the company due to defendants’ murky, ever-changing business strategy. Worse, the defendants have led the company in a way that harms every group that it was created to serve—patients, doctors and other healthcare workers. Mr. Massoumi seeks to invalidate the defendants’ fraudulent This is a copy of a pleading filed electronically pursuant to New 2 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 4 of accepted for filing by the County Clerk. 29 INDEX NO. UNASSIGNED CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 RECEIVED NYSCEF: 09/08/2020 actions, including removal of Mr. Massoumi as CEO and Chairman, and to secure further relief for the harm he suffered. PARTIES 5. Plaintiff Cyrus Massoumi is an individual residing in New York County. He is the founder and former CEO and Chairman of Zocdoc. He has been a stockholder of Zocdoc since the company’s founding in 2007, has held shares continuously, and is today the largest individual holder of the company’s Class B common stock. 6. Defendant Oliver Kharraz is a co-founder of Zocdoc, its current CEO, and a member of its board. Together with Mr. Ganju and Ms. Samroengraja, Mr. Kharraz orchestrated the coup that removed Mr. Massoumi from his position as CEO and Chairman, put himself in Mr. Massoumi’s place as CEO, and implemented a series of corporate governance changes that cemented Mr. Kharraz’s and Mr. Ganju’s control of Zocdoc. Mr. Kharraz resides in the State of New York. 7. Defendant Nikhil Ganju is a co-founder of Zocdoc and a current board member. Together with Mr. Kharraz and Ms. Samroengraja, Mr. Ganju orchestrated the coup that removed Mr. Massoumi from his position as CEO and Chairman, gained a seat on the board as part of the coup, and implemented a series of corporate governance changes that cemented Mr. Ganju’s and Mr. Kharraz’s control of Zocdoc. Mr. Ganju resides in the State of New York. 8. Defendant Netta Samroengraja is the Chief Business Officer of Zocdoc and served on the board at the time of the coup. She previously served as the Chief Financial Officer (“CFO”). Together with Mr. Kharraz and Mr. Ganju, Ms. Samroengraja orchestrated the coup that removed Mr. Massoumi from his position as CEO and Chairman, secured her position at Zocdoc, and implemented a series of corporate governance changes that cemented Mr. Kharraz’s and Mr. Ganju’s control of Zocdoc. Ms. Samroengraja resides in the State of New York. This is a copy of a pleading filed electronically pursuant to New 3 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 5 of accepted for filing by the County Clerk. 29 CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 INDEX NO. UNASSIGNED RECEIVED NYSCEF: 09/08/2020 9. Mr. Ganju, Mr. Kharraz, and Ms. Samroengraja are referred to collectively in this Complaint as “defendants.” JURISDICTION AND VENUE 10. This Court has personal jurisdiction over Mr. Ganju, Mr. Kharraz, and Ms. Samroengraja pursuant to CPLR 301 and 302(a). All three defendants are domiciled in the State of New York, transact and regularly do business in the State of New York, and maintain an office and use real property located within the State of New York at 568 Broadway, New York, NY 10012. 11. Venue is proper in this county pursuant to CPLR 503(a). All parties named in this action reside in this county. FACTUAL BACKGROUND A. Zocdoc and Its Co-Founders 12. The company at the heart of this case is Zocdoc, an online service that helps connect patients with doctors. Using Zocdoc, patients can search for doctors online, book appointments, and access or leave reviews for providers. Zocdoc charges doctors a fee to be listed on the platform, while patients can search for doctors and book appointments through Zocdoc for free. 13. Zocdoc has its principal place of business in New York County, New York, and is incorporated in the State of Delaware. Its executive team is entirely based in New York, and all management functions are conducted in New York. 14. Zocdoc is a privately held corporation with approximately 170 current stockholders. There are three classes of stock: preferred stock, Class A common stock and Class B common stock. The holders of Class B common stock elect three of the five board directors (known as the common directors). Two of the holders of preferred stock, Founders Fund and This is a copy of a pleading filed electronically pursuant to New 4 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 6 of accepted for filing by the County Clerk. 29 CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 INDEX NO. UNASSIGNED RECEIVED NYSCEF: 09/08/2020 Khosla Ventures, each elect one board director. 15. Mr. Massoumi had the idea for Zocdoc in 2007. After suffering a burst eardrum on a flight, he spent several painful days searching for a doctor in New York. That experience spurred him to streamline the process for connecting patients with doctors by creating an online search tool and appointments system. Mr. Massoumi served as the company’s first CEO and occupied that role from 2007 to 2015. He led the company through exponential growth and multiple rounds of investment funding. 16. During his eight-year tenure, Mr. Massoumi defined the company’s mission, developed strategy, supervised the management team, and oversaw day-to-day operations. He helped Zocdoc achieve $71 million in revenue and 120% year-on-year revenue growth. By mid2015, Zocdoc had grown to 600 employees. The company’s last round of fundraising only a few months before the November 2015 coup generated $130 million in additional equity investments, putting Zocdoc at a $1.8 billion valuation and making it one of the most valuable start-ups in New York City. 17. From the very beginning, Mr. Massoumi defined Zocdoc’s core values with three groups in mind: a. Patients: The central mission behind Zocdoc was to facilitate and expand access to care, particularly for low-income populations on Medicare or Medicaid. The company’s first and most important value was “Patients First.” Under Mr. Massoumi’s leadership, the company had always served those individuals who most needed help finding the right doctors. b. Doctors/health care workers: Doctors are Zocdoc’s core customer base, and Mr. Massoumi placed a premium on establishing a relationship of trust with those who list their services on Zocdoc. He developed a This is a copy of a pleading filed electronically pursuant to New 5 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 7 of accepted for filing by the County Clerk. 29 INDEX NO. UNASSIGNED CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 RECEIVED NYSCEF: 09/08/2020 straightforward, transparent pricing model under which doctors paid a flat annual subscription fee to be listed on Zocdoc’s platform. c. Investors: Mr. Massoumi focused on protecting the value of the company and, in turn, of the investors’ individual holdings. He valued being transparent and fair with current and potential investors. Mr. Massoumi understood that raising new capital was critical to growing the company, which in turn benefited all investors in the long run. As such, Mr. Massoumi prioritized making Zocdoc attractive for new investors above rewarding himself and other members of the executive team and board members. He believed in issuing new shares to outside investors to raise capital instead of helping existing stockholders to resell their shares. 18. Prior to Mr. Massoumi’s departure, Zocdoc was the leading company of its kind: it served patients in more than 2,000 cities across the United States, and more than five million patients searched for doctors on Zocdoc each month. The company was vastly improving access to care, reducing the headaches associated with finding the right doctor, and decreasing the wait times for securing appointments. 19. Mr. Massoumi recruited Mr. Kharraz and Mr. Ganju to work with him in starting Zocdoc. In the company’s earliest days, Mr. Kharraz helped build the first interface that would allow doctors to list their services on the Zocdoc platform. Mr. Kharraz eventually stepped into the Chief Operating Officer (“COO”) position, which he occupied until the coup. 20. Mr. Ganju joined Zocdoc to focus on the technical development of its online platform and tools. For a time, he served as the Chief Technology Officer (“CTO”). In 2013, Mr. Ganju relinquished the title of CTO, and the company’s Vice President of Engineering managed the engineering team in Mr. Ganju’s place. From that point onwards, Mr. Ganju remained at the This is a copy of a pleading filed electronically pursuant to New 6 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 8 of accepted for filing by the County Clerk. 29 INDEX NO. UNASSIGNED CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 RECEIVED NYSCEF: 09/08/2020 company but played a minimal role and held no significant responsibility. 21. Ms. Samroengraja joined Zocdoc early on and assumed the role of CFO before eventually becoming the Chief Business Officer. 22. Zocdoc sought to concentrate voting control in the hands of Mr. Massoumi, Mr. Kharraz, and Mr. Ganju by requiring each equity investor to sign a Founder Voting Rights Agreement as a condition of acquiring Zocdoc stock (whether through direct issuance or secondary transaction). Each Founder Voting Rights Agreement was signed by the acquirer, on the one hand, and one of Mr. Ganju, Mr. Kharraz, or Mr. Massoumi, on the other. 23. Under a Founder Voting Rights Agreement, the signing stockholder granted an irrevocable proxy that gave a designated Proxyholder the authority to vote such stockholder’s shares in all but a limited number of situations. For instance, the Proxyholder would have the power to vote such stockholder’s shares in the election or removal of board directors. Prior to the coup, all Founder Voting Rights Agreements designated Mr. Massoumi as the Proxyholder, thereby giving him the authority to vote the shares covered by those agreements. 24. The Founder Voting Rights Agreements also set forth a process for changing the Proxyholder. The following is an example of one such provision: Section 1.2 Appointment of Proxyholder. “Proxyholder” shall mean Cyrus Massoumi. The person appointed as proxyholder may be changed or replaced with a different Founder from time to time with written consent of the Founders who hold, directly or indirectly, a majority of the shares of Common Stock of the Company then held by all of the Founders. B. Context for the November 2015 Coup 25. In November 2015, the company’s board of directors was comprised of five members: Mr. Massoumi, as Chairman, Mr. Ken Howery (elected by Founders Fund, one of Zocdoc’s primary institutional investors), Mr. Kharraz, Ms. Samroengraja, and Mr. David Weiden (elected by Khosla Ventures, another of Zocdoc’s primary institutional investors). This is a copy of a pleading filed electronically pursuant to New 7 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 9 of accepted for filing by the County Clerk. 29 INDEX NO. UNASSIGNED CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 RECEIVED NYSCEF: 09/08/2020 26. Mr. Massoumi was the largest single holder of Class B common stock. He did not have majority control of the outstanding Class B common stock. The shares held by Mr. Kharraz and Mr. Ganju together exceeded the shares held by Mr. Massoumi. Mr. Massoumi also held a significant number of options for shares of Zocdoc common stock. In July 2011, Zocdoc granted him stock option grants equal to shares of 2,122,759 common stock. All of Mr. Massoumi’s options were subject to an “early exercise” feature. That meant that he could exercise all the options, both vested and unvested, at any time. Had Mr. Massoumi known about the impending coup and needed to acquire majority control before the coup, he would have done so. 27. By no later than 2013, Mr. Kharraz, Ms. Samroengraja, and Mr. Ganju were each performing poorly in their respective functions at Zocdoc and failing to keep up with the demands of the growing company. Mr. Massoumi had witnessed and knew about their poor performance. 28. Mr. Kharraz, as COO, failed to follow through on initiatives that he started within the company and was unable to hire capable executives, both of which were critical functions for the COO. This meant that almost the entire burden of managing Zocdoc fell to Mr. Massoumi. By 2015, Mr. Massoumi was actively searching for a COO to replace Mr. Kharraz. Once he found a new COO, Mr. Massoumi intended for Mr. Kharraz to work on strategic projects at Zocdoc, with little to no involvement in day-to-day operations. 29. Mr. Ganju had for years taken a backseat role within Zocdoc and made few meaningful contributions to the development of the company. Throughout his tenure, Mr. Ganju deferred to Mr. Massoumi’s and Mr. Kharraz’s management. In 2013, the Vice President of Engineering assumed all of Mr. Ganju’s substantive responsibilities, and Mr. Ganju stepped down from the CTO position. By 2013, Mr. Massoumi was considering asking Mr. Ganju to leave Zocdoc given his consistent lack of contribution. This is a copy of a pleading filed electronically pursuant to New 8 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 10 of 29 accepted for filing by the County Clerk. CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 INDEX NO. UNASSIGNED RECEIVED NYSCEF: 09/08/2020 30. Ms. Samroengraja struggled to fulfill her duties as CFO as the company grew and became more complex in its operations and finances. She also failed to win the trust of potential investors, at times withholding information that they had requested and making them wary of investing in Zocdoc. By 2013, Mr. Massoumi had decided to find someone to take Ms. Samroengraja’s place as CFO. In the months before the coup, Mr. Massoumi was conducting an active search for a new CFO. Mr. Massoumi intended to keep Ms. Samroengraja employed at Zocdoc in some capacity after he hired a more qualified replacement. 31. Mr. Kharraz, Ms. Samroengraja, and Mr. Ganju each knew before November 2015 that Mr. Massoumi, as CEO, had plans to replace them with new hires. Each had reason to worry about his or her position at Zocdoc due to consistently sub-par performance. Indeed, on the morning of the November 11, 2015 board meeting, the Zocdoc executive team was interviewing candidates for both the COO and CFO positions, then held by Mr. Kharraz and Ms. Samroengraja, respectively. C. November 2015 Coup and Removal of Mr. Massoumi 32. Recognizing that their futures with the company were in doubt, Mr. Ganju, Mr. Kharraz, and Ms. Samroengraja orchestrated an elaborate, multi-step scheme to remove Mr. Massoumi from his positions at Zocdoc and permanently shut him out of management of the company. They planned for the whole scheme to unfold during the November 11–12, 2015 meeting of the Zocdoc board of directors. 33. Prior to the coup, defendants did not express any objection to Mr. Massoumi’s management that would warrant his removal. At no point did defendants discuss with Mr. Massoumi any desire to change the Zocdoc leadership, shift the overall direction of the business, nor did they articulate any other broader concern that could have driven them to oust the company’s CEO without warning. As far as Mr. Massoumi could tell, defendants were aligned This is a copy of a pleading filed electronically pursuant to New 9 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 11 of 29 accepted for filing by the County Clerk. CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 INDEX NO. UNASSIGNED RECEIVED NYSCEF: 09/08/2020 with him on the company’s priorities, goals, and strategy. 34. Defendants kept Mr. Massoumi completely in the dark about their plans. They went so far as to tell numerous lies about the purpose and agenda for the November 2015 board meeting to prevent Mr. Massoumi from discovering their true intentions. For example, the Zocdoc executive team typically rehearsed their presentations to the board in advance of a given board meeting. Prior to the November 2015 meeting, defendants went through the charade of such rehearsals even though they knew the rehearsed presentations did not represent the true purpose and agenda for the meeting. These dry-run meetings, which Mr. Massoumi attended in their entirety, took place on November 4, 5, and 9, 2015. Mr. Kharraz presented about product development, and Ms. Samroengraja practiced a presentation about Zocdoc’s financial status. To lend the defendants’ ruse a further air of authenticity, both presentations were complete with bogus PowerPoint slides that Mr. Kharraz and Ms. Samroengraja used as camouflage for the real purpose of the board meeting. Mr. Kharraz and Ms. Samroengraja put on a show and thereby intentionally and falsely represented to Mr. Massoumi that the upcoming board meeting would involve nothing out of the ordinary. 35. Ms. Samroengraja was charged with circulating relevant materials, including a formal agenda, before each board meeting. She sent the board a folder of materials including the purported agenda on November 10, 2015. Shortly thereafter, she sent Mr. Massoumi what she claimed to be the final version of a PowerPoint presentation that the executive team allegedly intended to deliver to the board. All of these materials were false and fabricated, as Ms. Samroengraja knew that the board meeting had a completely different agenda than the materials she was circulating. 36. Mr. Weiden responded to the materials circulated by Ms. Samroengraja with various e-mailed questions and comments on Zocdoc’s plans for 2016. Mr. Massoumi was copied This is a copy of a pleading filed electronically pursuant to New 10 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 12 of 29 accepted for filing by the County Clerk. CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 INDEX NO. UNASSIGNED RECEIVED NYSCEF: 09/08/2020 on those e-mails. Mr. Weiden thus acted as if the materials were legitimate and as if the board meeting would discuss run-of-the-mill topics. However, during and after the board meeting, it appeared that Mr. Weiden knew about the coup in advance, and thus that he had known the materials prepared by Ms. Samroengraja were false. 37. Mr. Massoumi relied on the presentations and materials provided by defendants in advance of the November 2015 board meeting. As a result, he reasonably believed that the board meeting would be routine. Defendants made every effort to further that belief, carefully tailoring their behavior to conform to their usual pre-board meeting practices. Because the practice presentations and materials circulated in advance of past board meetings had accurately reflected the agenda and topics of discussion for the meeting in question, Mr. Massoumi had no reason to suspect otherwise for this particular meeting. Given defendants’ comprehensive effort to deceive him, Mr. Massoumi’s expectation of an ordinary board meeting was reasonable and justified. 38. Mr. Massoumi was in a position to prevent the coup, but the lies and deceptive façade perpetrated by the defendants robbed him of the opportunity to do so. Mr. Massoumi had no knowledge or notice of any of the actions involved in removing him from the Zocdoc leadership. Otherwise, he would have exercised his options to buy Zocdoc shares and thereby acquire majority control of the company. Doing so would have allowed him to remove Mr. Kharraz and Ms. Samroengraja from the board before the coup could take place. 39. As soon as it started, the board meeting on November 11, 2015 bore no resemblance to what defendants had presented during their rehearsals or to the materials that Ms. Samroengraja had circulated in advance. When Ms. Samroengraja began to speak at the meeting, Mr. Massoumi immediately understood that defendants had lied to him about the meeting’s purpose and agenda. As Chairman, he verbally terminated the meeting minutes after it began and left the This is a copy of a pleading filed electronically pursuant to New 11 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 13 of 29 accepted for filing by the County Clerk. CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 INDEX NO. UNASSIGNED RECEIVED NYSCEF: 09/08/2020 room. Nonetheless, the meeting continued in Mr. Massoumi’s absence. 40. Mr. Massoumi tried to find a quiet space in the Zocdoc offices to assess the impact of the attempted coup. Defendants did not try to meet with Mr. Massoumi outside of the board meeting on November 11, 2015. Instead, defendants directed private security guards, hired specially for the occasion, to eject Mr. Massoumi from Zocdoc’s offices. Defendants gave Mr. Massoumi no opportunity to gather his work files or any other documents and barred him from returning to the offices. 41. Nearly an hour after the start of the board meeting, Ms. Samroengraja finally circulated the real materials for the meeting, including documents describing various board actions and steps in the coup to oust Mr. Massoumi. The belated materials exposed all the prior statements made by defendants about the meeting agenda to be lies and misrepresentations. The timing of the circulation further confirmed defendants’ scheme to keep Mr. Massoumi in the dark. 42. During the evening of November 11, 2015, in his capacity as Chairman, Mr. Massoumi e-mailed the board members to challenge the validity of the board meeting that had taken place that day and to object to its continuation on the following day. Despite Mr. Massoumi’s objection, the meeting continued the following morning without Mr. Massoumi present. 43. In the course of the board meeting that spanned November 11 and 12, 2015, defendants carried out each step of their plan, all without Mr. Massoumi’s prior knowledge, consent, or participation. In one fell swoop, defendants removed Mr. Massoumi as Zocdoc CEO, replaced him with Mr. Kharraz, and instituted governance changes that cemented Mr. Kharraz’s and Mr. Ganju’s control of Zocdoc. Defendants’ actions, as follows, caused substantial harm to Mr. Massoumi, leaving him with no role at the company he started and rendering his vote as a minority stockholder effectively meaningless. Mr. Howery, the Founders Fund representative on the Zocdoc board at the time, refused to support the following actions. This is a copy of a pleading filed electronically pursuant to New 12 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 14 of 29 accepted for filing by the County Clerk. INDEX NO. UNASSIGNED CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 RECEIVED NYSCEF: 09/08/2020 a. Change in Proxyholder: Mr. Kharraz and Mr. Ganju, acting together, issued a written consent dated November 11, 2015. The written consent purported to change the Proxyholder from Mr. Massoumi to Mr. Kharraz under 58 Founder Voting Rights Agreements. As a result, Mr. Kharraz assumed voting control over the shares governed by those agreements in lieu of Mr. Massoumi. For the Change in Proxyholder and all subsequent steps in the coup, Mr. Kharraz and Mr. Ganju acted as a unit. Only together did they hold majority control of Zocdoc. b. Removal of Mr. Massoumi as CEO: A majority of the board (Mr. Kharraz, Ms. Samroengraja, and Mr. Weiden) voted to remove Mr. Massoumi as Zocdoc CEO, effective immediately. After the board meeting concluded on November 11, 2015, Mr. Kharraz sent Mr. Massoumi an e-mail confirming that the board had placed Mr. Massoumi on administrative leave and instructing him to leave the Zocdoc offices. On the same day, Zocdoc sent Mr. Massoumi a formal letter signed by Ms. Samroengraja regarding his purported termination, which provided no reason for his sudden removal. Among other things, this letter prohibited Mr. Massoumi from communicating with company employees or visiting the Zocdoc offices. c. Changes in the board composition and executive team: Ms. Samroengraja resigned from her board seat and was replaced by Mr. Ganju. The board composition then became Mr. Massoumi, Mr. Kharraz, Mr. Ganju, Mr. Howery, and Mr. Weiden. After Mr. Massoumi was removed as CEO, Mr. Kharraz, Mr. Ganju, and Mr. Weiden voted to This is a copy of a pleading filed electronically pursuant to New 13 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 15 of 29 accepted for filing by the County Clerk. INDEX NO. UNASSIGNED CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 RECEIVED NYSCEF: 09/08/2020 appoint Mr. Kharraz to take Mr. Massoumi’s place as CEO, effective immediately. d. Governance changes designed to entrench Mr. Kharraz’s and Mr. Ganju’s control over Zocdoc: Not content with simply removing Mr. Massoumi and assuming majority control of Zocdoc, defendants went further to alter the corporate governance rules. They amended the company’s Certificate of Incorporation and Bylaws to make it impossible for stockholders to challenge the control that Mr. Kharraz and Mr. Ganju together held over Zocdoc. Mr. Kharraz and Mr. Ganju carried out these amendments using voting power that they accrued by virtue of the Founder Voting Rights Agreements. Specifically, defendants amended the Bylaws to set a quorum of the board to a mere majority, meaning three of the five directors. They also amended the Certificate to fix the number of board directors at five and to give Mr. Kharraz and Mr. Ganju effective veto power over the election and removal of any of the three common directors. To gain one of these three seats, anyone other than a founder would need either (1) the written consent of two founders (thus, for all practical purposes, Mr. Kharraz and Mr. Ganju, who have acted as a unit) and the vote of a majority of all outstanding shares of common stock, or (2) the vote of 75% of all outstanding shares of common stock (Mr. Ganju and Mr. Kharraz together held more than 25% of the shares of common stock). The amendments also installed a 75% voting requirement for the removal of common directors unless two founders agree to waive the requirement. Because the amendments to the Certificate of Incorporation This is a copy of a pleading filed electronically pursuant to New 14 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 16 of 29 accepted for filing by the County Clerk. CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 INDEX NO. UNASSIGNED RECEIVED NYSCEF: 09/08/2020 effectively required the consent of Mr. Kharraz and Mr. Ganju to obtain any of the three Class B director seats on Zocdoc’s classified board, Mr. Kharraz and Mr. Ganju effectively held veto power over the majority of the board seats and thus control of the company outright. No stockholder could challenge that control without their consent under the amended Certificate and Bylaws. The amendments also specified that the board would select the CEO from among the common directors; because Mr. Kharraz and Mr. Ganju control the three common director seats, they also control who can become CEO. Other amendments effectively prevented stockholders from repealing these governance changes or otherwise amending the Certificate or the Bylaws in ways that are inconsistent with these changes without Mr. Kharraz’s and Mr. Ganju’s consent. e. Indemnification agreement for Mr. Ganju: The board adopted an agreement under which Zocdoc would indemnify Mr. Ganju in his capacity as a director. f. Adoption of forum selection clause: A few days after the board meeting, on November 17, 2015, defendants purported to amend the Bylaws to provide that the Court of Chancery of Delaware would be the “sole and exclusive forum” for various types of actions listed in the amendment. This supposed bylaws amendment was not included in the board meeting materials circulated by Ms. Samroengraja in advance of the November 11–12, 2015 board meeting. Mr. Massoumi received no notice about any board meeting to consider this alleged bylaws amendment, and he received no notice of this proposed amendment This is a copy of a pleading filed electronically pursuant to New 15 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 17 of 29 accepted for filing by the County Clerk. CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 INDEX NO. UNASSIGNED RECEIVED NYSCEF: 09/08/2020 before the November 11–12 board meeting or before its alleged adoption on November 17, 2015. The lack of notice regarding this amendment violated articles 3.7 and 8.1 of Zocdoc’s bylaws. Those provisions permit the board to adopt bylaws amendments at regular meetings or special meetings of the board, such as the one on November 11–12, 2015, if “notice of such alteration, amendment, repeal or adoption of new bylaws be contained in the notice of such special meeting.” The alleged bylaws amendment adopting the forum selection clause is also part and parcel of the actions taken in the coup. The amendment was motivated by the same inequitable purpose as the rest of the coup actions, namely to remove and freeze Mr. Massoumi out of the company. 44. To carry out this long series of complex moves, defendants used Zocdoc resources and personnel, and external agents paid by Zocdoc. 45. The elaborate nature of defendants’ coup shows that they had been planning it for months. During and after the board meeting, defendants came forward with at least eight documents—including scripts that they read from and resolutions that they intended to pass as part of the coup. In the lead-up to the board meeting, defendants clearly knew that they were misrepresenting the meeting’s purpose to Mr. Massoumi and preventing him from taking any steps to protect himself or Zocdoc. 46. Each defendant benefited personally from the coup. Mr. Kharraz became the CEO. Mr. Ganju gained a board seat and continued to work at the company despite not having any meaningful responsibility. Ms. Samroengraja retained her position as CFO despite her poor performance. All three defendants ensured their job security by removing Mr. Massoumi, who had planned to replace them with more capable executives. This is a copy of a pleading filed electronically pursuant to New 16 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 18 of 29 accepted for filing by the County Clerk. INDEX NO. UNASSIGNED CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 D. RECEIVED NYSCEF: 09/08/2020 Aftermath of the Coup and Zocdoc’s Declining Performance 47. On November 12, 2015, Mr. Ganju and Mr. Kharraz signed a written notice that waived the 75% voting requirement for removing a director elected by the common stockholders and declared that Mr. Massoumi could be removed by an affirmative vote of a majority of the holders of common stock. The amendments to the Charter required a 30-day period between this notice and the removal. This notice paved the way for Mr. Ganju and Mr. Kharraz, using the shares that they controlled by proxy, to remove Mr. Massoumi as a board director during the following month. 48. On December 21, 2015, Mr. Massoumi received an e-mail from Mr. Kharraz indicating that Mr. Massoumi was removed from Zocdoc’s board of directors as of December 18, 2015. Mr. Massoumi received no advance notice of this removal, and he did not take part in the board action effectuating it. None of Zocdoc’s stockholders outside of the board received any notice regarding Mr. Massoumi’s removal as Chairman. Due to the lack of notice to minority shareholders of Mr. Massoumi’s removal from the board, his purported removal as member and Chairman of Zocdoc’s board was invalid. The Zocdoc board composition has thus been invalid since at least December 18, 2015. 49. Without Mr. Massoumi’s leadership, Zocdoc has suffered a precipitous financial decline. Since defendants’ coup removing Mr. Massoumi in late 2015, based on public information, the company has failed to raise a single dollar of new equity investment. To make matters worse, according to a Uniform Commercial Code (“UCC”) financing statement available as a public record, defendants have caused Zocdoc to take on debt from Hercules Capital, a lender known for charging high interest rates. 50. In light of this downward spiral, 14 key members of the executive team have departed since 2015. Zocdoc has been unable to replace them with similarly qualified individuals. This is a copy of a pleading filed electronically pursuant to New 17 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 19 of 29 accepted for filing by the County Clerk. INDEX NO. UNASSIGNED CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 RECEIVED NYSCEF: 09/08/2020 The three defendants are among the few executives who have remained since the coup. They have lost the confidence of critical team members and created an environment of mistrust at Zocdoc, making it impossible to recruit talent. 51. This sharp decline in Zocdoc’s performance stems directly from defendants’ poor management. Mr. Kharraz and the current executive team have pursued a murky, everchanging business strategy that leaves Zocdoc with no clear direction. Most critically, defendants have abandoned the company’s longstanding commitment to three key groups: a. Patients: Zocdoc’s original mission focused on expanding patients’ access to care and serving the most vulnerable populations, including those on Medicare and Medicaid. Since Mr. Massoumi’s departure, the company has done an about-face. In changing Zocdoc’s pricing model to include a per-patient booking fee, defendants decided to shut Medicare and Medicaid patients out of booking appointments through Zocdoc’s platform. This was an apparent attempt to sidestep federal and state laws that prohibit doctors from paying for patient referrals. Defendants were thus willing to reduce access for the most vulnerable patients in service of its shift to a new pricing model. b. Doctors/health care workers: Mr. Massoumi understood from the outset the importance of treating doctors fairly and maintaining a transparent pricing model. In 2019, Zocdoc changed its pricing model in a futile attempt to shore up its precarious financial position. It switched from charging doctors a flat annual subscription fee to be listed on Zocdoc to charging a licensing fee, plus an additional fee each time that a patient booked an initial appointment through Zocdoc. This meant that This is a copy of a pleading filed electronically pursuant to New 18 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 20 of 29 accepted for filing by the County Clerk. CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 INDEX NO. UNASSIGNED RECEIVED NYSCEF: 09/08/2020 doctors who attracted a lot of new patients through the platform ended up paying significantly more. Doctors had to pay Zocdoc the booking fee even if the patient failed to show up for the appointment. The change in pricing drew intense backlash from doctors. Over 1,000 people signed online petitions challenging Zocdoc’s new fee structure as “pricegouging,” arguing that the booking fee amounted to an illegal referral fee and violated professional medical ethics. One petition also chastised Zocdoc for excluding patients on federally funded insurance plans like Medicare and Medicaid and called on doctors to boycott Zocdoc in protest. As this response showed, defendants’ change in approach has severely damaged doctors’ and healthcare workers’ confidence in Zocdoc. c. Investors: Since Mr. Massoumi’s ouster, all of Zocdoc’s investors have suffered in at least three ways. First, and most obviously, the company’s declining financial performance has undermined the company’s enterprise value and thus the value of investors’ holdings. Investor confidence has dwindled to such an extent that both Mr. Weiden, representing Khosla Ventures, and Mr. Howery, representing Founders Fund, have left the board. Second, the corporate governance changes put in place as part of the coup insulate Mr. Kharraz and Mr. Ganju from any challenge from stockholders. Consequently, minority stockholders, including Mr. Massoumi, have effectively no say in the direction or management of Zocdoc. Third, Zocdoc management, and Mr. Kharraz in particular, has concealed from the vast majority of stockholders the This is a copy of a pleading filed electronically pursuant to New 19 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 21 of 29 accepted for filing by the County Clerk. CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 INDEX NO. UNASSIGNED RECEIVED NYSCEF: 09/08/2020 true state of its financial affairs. His updates to shareholders are vague at best, and he refuses to provide stockholders with detailed financial information when requested. This ongoing scheme of concealment and misrepresentation has caused the greatest harm to Mr. Massoumi, the largest single holder of shares of common stock. Without access to accurate financial information, Mr. Massoumi is unable to evaluate or sell his substantial holding of Zocdoc shares. 52. All the people for whom Mr. Massoumi started Zocdoc and aimed to serve— patients, doctors/healthcare workers, and investors—are suffering from defendants’ misguided and callous decisions. Their actions have stripped Mr. Massoumi of his positions at the company he founded and precluded him from having any meaningful input as a stockholder. Most importantly, defendants have undermined the mission and value that Mr. Massoumi had dedicated eight years of his life to building during a time when the global COVID-19 pandemic makes Zocdoc’s PatientsFirst mission more critical than ever. FIRST CAUSE OF ACTION Fraud 53. Mr. Massoumi incorporates by reference and re-alleges each of the foregoing allegations, as though fully set forth herein. 54. Mr. Ganju, Mr. Kharraz, and Ms. Samroengraja lied to Mr. Massoumi. They misrepresented the agenda and purpose of the November 11–12, 2015 board meeting. They failed to disclose the meeting’s true purpose, or their plan to oust Mr. Massoumi from Zocdoc and render his ouster irreversible through governance changes. 55. In particular, at “dry runs” on November 4, 5, and 9, 2015, in preparation for the board meeting to be held on November 11–12, Mr. Kharraz and Ms. Samroengraja rehearsed This is a copy of a pleading filed electronically pursuant to New 20 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 22 of 29 accepted for filing by the County Clerk. INDEX NO. UNASSIGNED CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 RECEIVED NYSCEF: 09/08/2020 presentations on routine topics in front of Mr. Massoumi, thus misrepresenting that the November 11–12 board meeting would not be out of the ordinary. 56. Additionally, on November 10, Ms. Samroengraja, who had the responsibility to prepare and circulate materials in advance of each board meeting, purposely sent Mr. Massoumi a set of materials outlining run-of-the-mill topics to mislead him about what would actually take place at the board meeting. 57. All of these statements, materials, and representations were patently false. The meeting never addressed the topics that defendants had rehearsed with Mr. Massoumi or otherwise represented that they planned to discuss. Instead, as defendants had planned, the meeting brought about extraordinary and unheralded changes to Zocdoc’s leadership and governance, and had as its ultimate objective the permanent removal of Mr. Massoumi from any role at the company. 58. Defendants’ concealment and misrepresentations regarding the November 11–12, 2015 board meeting also amounted to inequitable conduct in violation of Delaware law. Defendants lulled Mr. Massoumi with false assurances that the meeting would be routine. They gave him no opportunity to prepare for or challenge the actual subject matter discussed at the meeting, prevent the coup that in fact took place, or to block the meeting entirely, which is what Mr. Massoumi attempted to do as soon as he realized the meeting’s real purpose. 59. All three defendants had superior knowledge of special facts that rendered their conduct, namely the board meeting of November 11–12, 2015 and the corporate actions taken at that meeting, inherently unfair. Abruptly removing a corporate founder and officer from his position, with no prior notice or warning, in a matter on which he would ordinarily have a voice and vote as Chairman and as the company’s largest single common stockholder, was inherently unfair. Moreover, Mr. Massoumi could not discover the concealed facts through the exercise of ordinary diligence. This is a copy of a pleading filed electronically pursuant to New 21 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 23 of 29 accepted for filing by the County Clerk. INDEX NO. UNASSIGNED CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 RECEIVED NYSCEF: 09/08/2020 60. All three defendants knew that the statements and materials concerning the November 11–12, 2015 board meeting, and their omissions concerning the same, were false, misleading, and designed to keep Mr. Massoumi in the dark. They knew well in advance that the meeting would involve removing Mr. Massoumi as CEO and various changes to the corporate governance documents. 61. Defendants intended for Mr. Massoumi to rely on their false statements, misrepresentations, and omissions regarding the board meeting. They did not want Mr. Massoumi to find out about the coup beforehand and potentially interfere with their plans. 62. Mr. Massoumi relied on defendants’ statements and omissions. Based on what his executive team had prepared and demonstrated would be the agenda and purpose of the November 11–12, 2015 board meeting, Mr. Massoumi believed that the meeting would cover those issues and only those issues. He had no notice whatsoever of the actions that in fact took place at the meeting. As a result, Mr. Massoumi did not take and had no reason to take actions to defend himself or prevent the coup. 63. Mr. Massoumi’s reliance was justifiable. Mr. Kharraz, Mr. Ganju, and Ms. Samroengraja were members of the executive team responsible for preparing for board meetings, and Ms. Samroengraja was specifically charged with preparing and circulating materials for each meeting. The executive team had established a practice of rehearsing their presentations and circulating materials in advance. Defendants made sure to follow that practice. Mr. Massoumi did not suspect in any way that the board meeting would diverge from defendants’ representations or would address anything except routine topics, and he was not given any reason to doubt their statements. 64. Had Mr. Massoumi known the true intended purpose of the November 11– 12, 2015 board meeting, he would have taken action to prevent the coup by exercising his stock This is a copy of a pleading filed electronically pursuant to New 22 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 24 of 29 accepted for filing by the County Clerk. CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 INDEX NO. UNASSIGNED RECEIVED NYSCEF: 09/08/2020 options to acquire majority control of Zocdoc’s Class B common stock. With that majority control, Mr. Massoumi would have been able to remove Mr. Kharraz and Ms. Samroengraja from the board before the November 11–12, 2015 board meeting and replace them with other directors. Mr. Massoumi would thus have prevented defendants from adopting the actions and governance changes that comprised the coup, including the removal of Mr. Massoumi as CEO. By misrepresenting and concealing the true purpose of the meeting until the last possible moment, defendants prevented Mr. Massoumi from taking steps that he otherwise would have taken to block the coup and secure his own interests. 65. By seizing control of Zocdoc’s governance in such a way that other stockholders, including Mr. Massoumi, were effectively shut out, Mr. Kharraz and Mr. Ganju arrogated to themselves a disproportionate share of the value of Zocdoc’s equity, at the expense of other stockholders and particularly of Mr. Massoumi. 66. Mr. Massoumi suffered damages as a result of defendants’ actions, including but not limited to the diminution in value of Mr. Massoumi’s Zocdoc shares and other losses associated with the loss of his position as CEO and Chairman of Zocdoc, the company he founded and built. SECOND CAUSE OF ACTION Conspiracy To Commit Fraud 67. Mr. Massoumi incorporates by reference and re-alleges each of the foregoing allegations, as though fully set forth herein. 68. The three defendants agreed to carry out each of the actions in the coup that removed Mr. Massoumi from his positions at Zocdoc. They also agreed to conceal all those actions from Mr. Massoumi and to lie to him about the November 11–12, 2015 board meeting. 69. Each of the three defendants intended to participate in this scheme to This is a copy of a pleading filed electronically pursuant to New 23 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 25 of 29 accepted for filing by the County Clerk. CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 INDEX NO. UNASSIGNED RECEIVED NYSCEF: 09/08/2020 effectuate a coup. Each intended to carry out the actions of the coup and to keep Mr. Massoumi in the dark. Each stood to gain from the coup by securing and/or improving his or her position at Zocdoc. 70. All three defendants took numerous overt acts to further their agreed-on plan to remove Mr. Massoumi. Mr. Ganju and Mr. Kharraz effectuated a written consent to change the Proxyholder under the Founder Voting Rights Agreements from Mr. Massoumi to Mr. Kharraz. Mr. Kharraz and Ms. Samroengraja lied to Mr. Massoumi about the purpose and agenda of the November 11–12, 2015 board meeting. Ms. Samroengraja sent Mr. Massoumi a fake set of board meeting materials to prevent him from finding out defendants’ true intentions. In addition, all three defendants, as board directors, voted in favor of some or all of the board actions and corporate governance changes that comprised the coup. THIRD CAUSE OF ACTION Declaratory Relief 71. Mr. Massoumi incorporates by reference and re-alleges each of the foregoing allegations, as though fully set forth herein. 72. Defendants’ actions give rise to a bona fide controversy, namely as to whether the actions defendants took as part of the coup were valid given that their fraud and inequitable conduct towards Mr. Massoumi were necessary prerequisites for the coup. 73. Mr. Massoumi has standing to pursue declaratory relief because he was the target of defendants’ fraudulent statements, actions, and omissions, which resulted in the ouster of Mr. Massoumi from his positions at Zocdoc and damage to the value of his substantial holding of Zocdoc shares. 74. Declaratory relief is necessary because other forms of relief will not adequately compensate Mr. Massoumi for the harms caused by defendants’ actions. Defendants This is a copy of a pleading filed electronically pursuant to New 24 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 26 of 29 accepted for filing by the County Clerk. INDEX NO. UNASSIGNED CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 RECEIVED NYSCEF: 09/08/2020 implemented a series of illegitimate board actions and corporate governance changes as part of the coup. The upshot was to separate Mr. Massoumi from the company he founded and led for eight years, and to install Mr. Kharraz and Mr. Ganju in positions of power impervious to challenge by other stockholders. Mr. Massoumi now has no role in the company and must watch as Mr. Kharraz and Mr. Ganju undermine the value and vision that Mr. Massoumi built. While Mr. Massoumi is entitled to monetary damages, such damages for past harm would not suffice to compensate him for the ongoing harm of exclusion from any role at Zocdoc and inability, due to the governance changes defendants instituted as part of the coup, to regain any role at Zocdoc. Only an unwinding of the actions that formed part of the coup could provide Mr. Massoumi complete relief. The court should exercise its discretion to grant declaratory relief to address the particular harms at issue. PRAYER FOR RELIEF WHEREFORE, Plaintiff demands judgment as follows: a. Declaring that defendants committed the fraud described herein; b. Declaring that defendants committed the conspiracy to commit fraud described herein; c. Awarding monetary damages, including but not limited to actual, rescissionary, and consequential damages, to compensate Mr. Massoumi for the harm he suffered as a result of defendants’ actions; d. Declaring that the removal of Mr. Massoumi as Zocdoc CEO was invalid, and that Mr. Massoumi remains the CEO of Zocdoc; e. Declaring that the removal of Mr. Massoumi as a Zocdoc director was invalid, and that Mr. Massoumi remains Chairman of Zocdoc and a member of the board of directors; f. Declaring that the composition of the Zocdoc board has been invalid and This is a copy of a pleading filed electronically pursuant to New 25 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 27 of 29 accepted for filing by the County Clerk. INDEX NO. UNASSIGNED CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 RECEIVED NYSCEF: 09/08/2020 improper since at least December 18, 2015; g. Declaring that all actions taken by the Zocdoc board since at least December 18, 2015 are invalid and void; h. Declaring as invalid any actions, including but not limited to any amendments to Zocdoc’s Charter of Incorporation and Bylaws and any board actions, taken as part of the coup to remove Mr. Massoumi from his positions at Zocdoc and/or taken during the course of the November 11–12, 2015 board meeting, including but not limited to the actions documented in the meeting minutes of the November 11–12, 2015 board meeting; i. Declaring that the purported amendment to Zocdoc’s Bylaws to adopt a forum selection clause dated November 17, 2015 is invalid; j. Declaring that any indemnification agreement adopted by the Zocdoc board of directors for Nikhil Ganju during the November 11–12, 2015 board meeting is invalid; k. Awarding pre-judgment and post-judgment interest on all amounts awarded; DATED: l. Awarding costs, expenses, and attorneys’ fees; and m. Granting any other relief that the Court deems just and proper. New York, New York September 8, 2020 LUPKIN PLLC By: __________________ Jonathan D. Lupkin 80 Broad Street, Suite 1301 New York, NY 10004 Tel.: (646) 367-2771 Email: jlupkin@lupkinpllc.com This is a copy of a pleading filed electronically pursuant to New 26 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 28 of 29 accepted for filing by the County Clerk. INDEX NO. UNASSIGNED CAUTION: THIS DOCUMENT HAS NOT YET BEEN REVIEWED BY THE COUNTY CLERK. (See below.) NYSCEF DOC. NO. 1 RECEIVED NYSCEF: 09/08/2020 Robert A. Van Kirk* John S. Williams Meng Jia Yang* Thomas S. Chapman* WILLIAMS & CONNOLLY LLP 650 Fifth Avenue, Suite 1500 New York, NY 10019 -and725 Twelfth Street, N.W. Washington, DC 20005 Tel.: (202) 434-5000 * Pro hac vice applications forthcoming. This is a copy of a pleading filed electronically pursuant to New 27 York State court rules (22 NYCRR §202.5-b(d)(3)(i)) which, at the time of its printout from the court system's electronic website, had not yet been reviewed and approved by the County Clerk. Because court rules (22 NYCRR §202.5[d]) authorize the County Clerk to reject filings for various reasons, readers should be aware that documents bearing this legend may not have been 29 of 29 accepted for filing by the County Clerk.