YEE Y SOCIAL MEDIA/DIGITAL MARKETING  emailaddress@mail.com  Portfolio Link  "telephone number"  Facebook Link  Twitter Link  LinkedIn Link  summary  education Highly motivated individual with a strong focus in social media marketing and digital marketing. Managed social media accounts with over 17k interactive followers and a growth rate of 52 percent in the last 5 months. Familiar with SEO and Google Ads to try to grow genuine web interactions. The Colourful Canvas Online Zine A collection of marginalized creative voices. An online zine showcasing young POC women and their art.   employment Model/Influencer Account Manager Multiple Locations (GTA) RETAIL CLOTHING STORE Inventory & Merchandising Associate/Sales Advisor Styled clients with new merchandise Provided elevated customer service Curated seamless client shopping experience from walking in to cashing out  Received shipment and inventory audits  Maintained at least a standard 60 unit per hour when receiving merchandise  Aided merchandising manager with visual merchandising Supervised and trained a team of 5 seasonal inventory staff  Ensured everyday client operations are kept to store standard Jan. 2016 to Aug. 2018 LOCAL LEARNING CENTRE Tutor/Marketing Coordinator Richmond Hill Tutored English and Mathematics to students Grade 1-12 Developed lesson plans Gave feedback grading accordingly Audited admin work Managed social media to promote tutoring services    May 2016 to Nov. 2017 LOCAL FITNESS CLUB Receptionist/Key Holder Richmond Hill Created positive environment for members Answered phone calls and booked appointments Proficient in daily use of Microsoft Excel Ensured member’s safety Opened and closed facility May 2015 to Mar. 2016 Fall 2015 to Spring 2020 Bachelor of Commerce Marketing and Professional Communications  projects My passion is in social media marketing and digital marketing but my 6 years of customer service experience has helped build a strong foundation in understanding people. I enjoy fast paced environments and creatively thinking of ways to solve unique issues. Aug. 2017 to July 2020 RYERSON UNIVERSITY RETAIL CLOTHING STORE 2 Sales Associate/Cashier Newmarket Provided seamless customer service from sales floor to cash desk Maintained store appearance Responsible for cashing out customers Maintained cash desk cleanliness Stocked inventory back onto floor Social media manager for an account with over 17k followers. Manage day to day communications regarding brand deals as well as monitor growth rate in followers and interactions.  skills INTERPERSONAL SKILLS Communication Teamwork Multi-tasker Problem Solver Creativity Skills Receptionist Duties Organized  Customer Service TOOLS AND TECHNOLOGIES Microsoft Word  Microsoft Excel Microsoft Powerpoint POS Systems Adobe Creative Suite  INDUSTRY KNOWLEDGE Digital Marketing SEO Google Ads CPA Marketing  CPM Social Media Metrics Visual Merchandising Influencer Marketing Inventory Management  CERTIFICATIONS Customer Service Course WHMIS Smart Serve Leadership Course Organizational Behaviour Course LANGUAGES Fluent in Cantonese /