Case Document 198-12 Filed 09/22/20 Page 267 of 280 From: Timothy Olson FED) To: Deborah Stempowski FED) Cc: Albert Fontenot Christopher Denno FED): James Ron 5 Jarmin FED) Subject: Re: 2020 update for Soft Launch at DOC Date: Thursday, July 23, 2020 11:48:26 AM We need to sound the alarm to realities on the ground people are afraid to work for us and it is reflected in the numbers of enumerators working in the la ACOs. And this means it is ludicrous to think we can complete 100% of the nation's data collection earlier than 10/31 and any thinking person who would believe we can deliver apportionment by 12/31 has either a mental deficiency or a political motivation. Another tack is to provide clear numbers by the la ACOs that shows the awful deploy rate field selected the right number (big number) to training, training Show rate was on par with prior censuses (albeit a few points overall in line with past censuses). And then we had a huge quit rate from training to deployed in field (and this does not mirror past censuses at all it is MUCH higher, almost a debilitating higher quit rate). And this translates into much slower production in the field because we have less than half the number of enumeratorsl38%) we need to get the job done. Actions we are taking? 1. increasing number of selections to training significantly (in other words, front loading the front loaded numbers). Jamey can give us a percent increase as a talking point). 2. field is having CFSs personally contact their enumerators during the online training period to motivate them to fully complete training and deploy to field, giving them encouragement and talk through any challenges they are having). This will save a few that will deploy but is not a magic bullet. 3. Conducting replacement training at much higher frequency than planned. Specific means we are conducting replacement trainings during evenings, Saturdays, Sundays, and regular day time hours. 4. Recruiting additional applicants in areas with a smaller pool to ensure we have a fresh set of interested applicants(applicants who are very aware ofthe environment) that can be hired quickly as needed. 5. Extending fingerprint sites so that replacement hires can get fingerprints taken ASAP, cleared quickly, and inserted into training session. Tim Olson, Associate Director for Field Operations US. Census Bureau Washington DC 301-763-2072 Office Case Document 198-12 Filed 09/22/20 Page 268 of 280 timothy.p.0lson@census.gov censusgov Connect with us on Social Media From: Deborah Stempowski FED) Sent: Thursday, July 23, 2020 11:24 AM To: Timothy Olson FED) Cc: Albert Fontenot FED) Christopher Denno FED) James Christy FED) Ron 5 Jarmin FED) Subject: Re: 2020 update for Soft Launch at DOC Food for thought. We had discussed that goals for completion during the soft launch were internal only bc part of the soft launch is working out the ?kinks?. I don?t think we want to get into plan versus actual for every cycle, we were ready to roll with that for August 11 but this will open that door. Again just for consideration. Deb Stempowski Assistant Director for Decennial Programs, Operations and Schedule Management phone 30i?763?l417 email dehorah.m.stempowski@census. gov Sent from my iPhone On 23 Jul 2020, at 11:19 AM, Timothy Olson FED) wrote: Agree that elevating the reality is critical, especially in light of the push to complete NRFU asap for all the reasons we know about. Tim Olson, Associate Director for Field Operations US. Census Bureau - Washington DC 301?763?2072 Office censusgov Connect with us on Social Media From: Albert Fontenot FED) Sent: Thursday, July 23, 2020 10:31 AM To: Christopher Denno FED) Case Document 198-12 Filed 09/22/20 Page 269 of 280 Deborah Stempowski FED) James Christy FED) Timothy Olson FED) Cc: Ron Jarmin FED) Subject: 2020 update for Soft Launch at DOC On Monday at DOC I plan to talk about the difference between goal and actual case enumeration (Currently a shortfall (i 1% goal vs 7% actual)and attribute it to the higher drop out rate and (ideally with reasons) and what we are going to do to address the technology drop outs.) I think it is critical to lay the groundwork for the reality of the COVID Impacts and challenges. Does anyone have any problems with my approach? Al Albert E. Fontenot r. Associate Director, Decennial Census Programs United States Department of Commerce Bureau of the Census Of?ce 8H-122 Sent from my iPhone